Tenants Info
Register your interest- Let us know what you’d like
You can register with us by calling the office on 02037 70 60 50 or you can visit us in person to discuss your requirements.
Our office opening times are:
10.00am – 18:00pm Monday to Friday
By Appointment – Saturday
Closed – Sunday
Alternatively, you can send us an email on info@1stcapitalhomes.co.uk and a member of staff will get back to you as soon as possible.
Start your search
You will have an idea on your basic requirements: price, location, size, and type of property, etc. Make sure to budget yourself and work out your monthly expenditure. You will also be responsible for paying Council Tax, Water Rates, Gas, Electric, Telephone, and Broadband.
Our staff will listen to your requirements, which will give them a clear understanding of what you are looking for to avoid wasted trips to unsuitable properties. We can offer accompanied viewings to suit you, whether this is during the day, in your lunch break, during the evening, or even on a Saturday. Our 1st Capital Homes office is a few mins from Goosmayes station.
Securing your property
Once you have identified the property you would like to rent we will submit your offer to the Landlord for consideration. We will require a ‘Holding Deposit’ subject to any conditions, which may have to be agreed with the landlord. Once the Holding Deposit is taken, the marketing of the property will be suspended whilst references are carried out.
Referencing
Each prospective tenant (over the age of 18 years) is vetted through our reputable referencing agency. Each tenant intending to live in the property must, therefore, complete a reference application form. This application form asks for personal information and is used to conduct a Credit Assessment. Before an application can proceed we also require two forms of identification for each applicant:
Photo ID such as a driving license or passport
Proof of address such as a utility bill, bank statement or Council Tax statement no older than 3 months
The reference/credit checks usually take 4-5 working days to be completed, but this timescale can vary. Our staff can email you the forms to complete and return or you can complete this process in our office.
Signing tenancy agreements
Once the references have been satisfactorily completed and approved by the Landlord we will arrange for you to sign the Tenancy Agreements. This is usually on or before the commencement date of the tenancy. The Tenancy Agreement governs all rents, which is a legal and binding document. You will be committed to paying rent until the end of the agreed term and you could be liable to legal action if you break the terms of the agreement. If your circumstances should change for any reason during your tenancy, it is a good idea to tell your Landlord or 1st Capital Homes Estates as soon as possible.
Payment
Before your tenancy begins you will be required to pay the initial rental payment and deposit (the deposit is usually 5 weeks rent, but this can vary). Any money payable to 1st Capital Homes Estates must be paid in cleared funds. Usually, the easiest and quickest method of payment is Online via Internet Banking.
Moving in
Once the paperwork has been completed and the deposit and initial rental payment have been paid, we will arrange to hand over the keys to your new home. An inventory is produced at the beginning and end of our tenancies. A check-in is often carried out prior to you moving into a property and again when you move out. The inventory is to record details of the condition of the property, fixtures, fittings, and furnishings.
Security Deposit
Your deposit will be protected with Deposit Protection Scheme (DPS)
Call the Office on 02037 70 60 50 to arrange viewings